Friday, March 26, 2010

Creating a high culture workplace

As a very broad and general overview the essence of a high culture workplace comes down to a general belief through the organisation that you are the best at what you do, in your chosen market. In order to gain this belief in yourself and your organisation there are a series of processes and systems that need to be developed and implemented to work yourself up to the point where you truly believe the work you do is the best available to your clients.

Briefly, in order to instil this belief through your organisation and experience the benefits that come with it you should consider implementing the following in your business or workplace.

Give your employees more input and control over what they do and the general direction of the organisation. This gives them more ownership over their job and they feel more confident and start doing it better.

Strive to be the market leader in innovation. It’s the easiest thing to sell around the BBQ when you are able to tell people about things you are doing that others simply cannot and your employees will be proud to promote themselves as your employees when you are seen as innovative.

Promote an open and honest line of communication with no threat of backlash. You will get better feedback more often from those at the coalface on what you can do to grow your clients and improve your bottom line.

Invest time in training and skill enhancement for your employees and give them the confidence they have enough skill to perform their job. So many employees get bogged down at work because they don’t believe they have the required skill to perform their tasks and therefore fear failure.

Promote a “different to does not equate to wrong” policy and give employees the freedom to consider better ways to do things. Out of 100 suggestions, the 90 that simply are not workable are worth sitting through to get to the 10 ideas that you have not considered and that really help your productivity.

Simplify your internal processes where possible, promote an easy way to do things. Words like hard, difficult, boring promote a negative frame of mind. Easy, new, challenging promote a positive way of thinking.

Have no fear of change.

Tell your employees to have the courage to make decisions as part of their job and the honesty to be up front about mistakes knowing that we don’t want to sack people, we just want to learn from them.

Remember, implementing some of the above ideas and some of the ones that DHM can help you with specifically will give you a competitive advantage over your competition and increase the gap in the market, positioning your firm above all others and making you and your employees feel great about themselves, their job, their organisation (that’s how they think of it because they have taken more ownership of its direction) and their future job prospects. It accelerates your growth, helps your promotion and with the help of DHM, increases your bottom line.

If your interested in exploring the implementation of some of these strategies & more come in and see us!

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